{"id":7681,"date":"2023-11-09T14:22:11","date_gmt":"2023-11-09T14:22:11","guid":{"rendered":"https:\/\/ondefoc.oneapp.technology\/?post_type=lp_course&#038;p=7681"},"modified":"2023-11-09T14:23:32","modified_gmt":"2023-11-09T14:23:32","slug":"le-cout-dobtention-de-la-qualite","status":"publish","type":"lp_course","link":"https:\/\/ondefoc.oneapp.technology\/fr\/courses\/le-cout-dobtention-de-la-qualite\/","title":{"rendered":"Le syst\u00e8me management qualit\u00e9"},"content":{"rendered":"<p><strong>Public concern\u00e9 :<\/strong><\/p>\n<ul>\n<li>Responsables<\/li>\n<li>Cadres des services<\/li>\n<li>Toute personne concern\u00e9e ou int\u00e9ress\u00e9 par le th\u00e8me<\/li>\n<\/ul>\n<p><strong>Programme :<\/strong><\/p>\n<ul>\n<li>Les bases techniques, juridiques et les produits commercialis\u00e9s en assurance<\/li>\n<li>G\u00e9n\u00e9ralit\u00e9s sur la vente : Les fondements de la vente principe de base de la communication.<\/li>\n<li>Une qualit\u00e9 essentielle pour la vente : l\u2019Empathie.<\/li>\n<li>Les qualit\u00e9s d\u2019un bon commercial.<\/li>\n<li>Le d\u00e9veloppement de l\u2019\u00e9coute active et l\u2019observation\u00a0efficace.<\/li>\n<li>La bonne attitude pour augmenter son impact sur l\u2019autre.<\/li>\n<li>Le fichier client.<\/li>\n<li>L\u2019analyse transactionnelle : Motivation et confiance en soi.<\/li>\n<li>La fid\u00e9lisation de la client\u00e8le<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Public concern\u00e9 : Responsables Cadres des services Toute personne concern\u00e9e ou int\u00e9ress\u00e9 par le th\u00e8me Programme : Les bases techniques, [&hellip;]<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","course_category":[87,104],"course_tag":[],"_links":{"self":[{"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/lp_course\/7681"}],"collection":[{"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/lp_course"}],"about":[{"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/types\/lp_course"}],"replies":[{"embeddable":true,"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/comments?post=7681"}],"version-history":[{"count":2,"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/lp_course\/7681\/revisions"}],"predecessor-version":[{"id":7683,"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/lp_course\/7681\/revisions\/7683"}],"wp:attachment":[{"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/media?parent=7681"}],"wp:term":[{"taxonomy":"course_category","embeddable":true,"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/course_category?post=7681"},{"taxonomy":"course_tag","embeddable":true,"href":"https:\/\/ondefoc.oneapp.technology\/fr\/wp-json\/wp\/v2\/course_tag?post=7681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}